What Data We Collect From You
We collect personal data only when you choose to provide it to us — through our contact form, by email, or by telephone. We do not collect personal data passively beyond the standard technical information that any website gathers to function correctly. The categories of data we may collect are listed below. We limit our collection to what is genuinely necessary for the purpose for which it is gathered.
- Your full name, so that we can address you appropriately in all correspondence and consultation interactions.
- Your email address, used to respond to your enquiry and to send any follow-up information you have requested from us.
- Your telephone number, if provided, used only to contact you directly in connection with your consultation request.
- The content of any message you submit through our contact form, including details about your property search or circumstances.
- Technical data such as your IP address, browser type, and pages visited, collected automatically by our website for security and performance purposes.
We do not collect sensitive personal data, payment card information, or data relating to children. If you contact us by telephone, we may retain a brief note of the conversation to ensure continuity of service during your consultation process.
How We Use Your Personal Data
The personal data you provide is used solely to respond to your enquiry, to arrange and conduct property consultations, and to provide the information and support you have requested from us. We do not use your data for automated decision-making, profiling, or any purpose unrelated to the consultation services described on this website. Every use of your data has a lawful basis under the GDPR — primarily your consent, our legitimate interest in responding to direct enquiries, or the performance of a service you have requested.
We may also use aggregated, anonymised data derived from website analytics to improve the content and structure of our website. This data cannot be used to identify any individual visitor and is never shared with third parties in a form that could identify you. We retain personal data only for as long as is necessary for the purpose for which it was collected, after which it is securely deleted or anonymised in accordance with our internal data retention procedures.
Your Rights Under GDPR
As a resident of Ireland or the European Economic Area, you have a number of rights in relation to your personal data under the General Data Protection Regulation. These rights apply from the moment we collect your data and remain in effect for as long as we hold it. You may exercise any of the rights listed below by contacting us directly. We will respond to all valid requests within one calendar month of receipt, without charge and without requiring you to provide justification for your request.
Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how and why we are using it.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
Right to Erasure
You may request that we delete your personal data where there is no longer a lawful basis for us to retain it.
Right to Portability
You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
How We Share Your Data
We do not sell, rent, or trade your personal data with any third party. We do not share your data with advertisers, data brokers, or any organisation whose purpose is unrelated to the delivery of our consultation services. Your data is treated with the same discretion we bring to every aspect of our work with property buyers in Ireland.
We may share your data with trusted third-party service providers who assist in the operation of our website and communications — such as email hosting providers or analytics platforms — where those providers are bound by appropriate data processing agreements and GDPR-compliant terms. Any such sharing is limited strictly to what is necessary for the specific operational purpose, and we maintain oversight of all third-party data handling arrangements on an ongoing basis.
How We Protect Your Data
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, disclosure, or destruction. These measures include secure data transmission protocols, access controls limiting who within our organisation can view personal data, and regular reviews of our security arrangements to ensure they remain appropriate for the nature of the data we hold and the risks we face.
While we take every reasonable precaution to protect your data, no method of transmission over the internet is entirely without risk. If you have any concerns about the security of data you have shared with us, please contact us directly and we will address your concern promptly. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority in accordance with our obligations under the GDPR.
How to Contact Us About Your Data
Our Address: 4500 Atlantic Avenue Westpark Shannon Co. Clare V14 Y177 Ireland
Phone: +353-21-750-3811
Email: content@novastrelin.world